Reference

Privacy Policy — What We Collect and How We Protect It

We collect account data, payment details and device information to run your wallet, verify withdrawals and keep the lobby secure. This policy explains what we gather, why we need it, and how you control it.

Account & wallet dataPayment transaction recordsDevice & session logsCookie preferencesContact & withdrawal verification

Browse Lobby Read FAQ

PRIVACY QUESTIONS

How to Contact Us About Your Data

If you want to see what data we hold, request deletion of your account, or ask us to stop processing certain information, reach us through any of the channels below. We respond to data requests within a few business days and walk you through the verification steps before releasing or removing personal records.

Team online

Live Chat

Open the chat bubble in the lobby footer and tell the agent you have a privacy or data question. They'll escalate it to our compliance team and you'll get a reply in the same thread within hours.

Email Support

Send your request to the support email listed in the contact page footer. Include your registered mobile number so we can verify your account, and describe what data you want to access, correct or delete.

Account Settings

Log in, tap your profile icon, then scroll to privacy controls. You can download a copy of your bet history, turn off marketing messages, and close your account permanently from that screen.

What This Policy Covers

zbajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect personal data when you open an account, deposit via bKash, Nagad or Rocket, place bets on live casino tables or sports markets, and request withdrawals. That includes your mobile number, payment transaction IDs, bet history, device type, IP address, and any documents you upload

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for withdrawal verification. We use this data to process payments, prevent duplicate accounts, comply with anti-fraud checks, and deliver support when you contact us. We store payment records and account activity logs for as long as your account remains active, plus the retention period required by
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financial record-keeping standards in eligible regions. Cookie data covers session tokens, language preference, and anonymous analytics; you can block non-essential cookies through your browser settings. We do not sell your personal information to third parties. Payment processors and game studio platforms receive only the transaction and
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session data needed to complete deposits, game rounds and withdrawals. Access to zbajee depends on your local law and eligible regions; if online gaming is restricted where you are, you must not create an account. We update this policy when we add new payment methods, game
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categories or verification steps; the current version always appears at this URL and we note the last revision date at the bottom of the page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SAFEGUARDS

How We Keep Your Information Secure

We encrypt payment data in transit and at rest, restrict internal access to customer records by role, and log every admin action for audit trails. Session tokens expire after inactivity and we require OTP confirmation for withdrawal requests. These controls reduce the risk of unauthorized account access and keep your wallet safe while you play.

Encryption & SSL Every page on zbajee runs over HTTPS and payment API calls use certificate pinning. bKash, Nagad and Rocket transaction details are encrypted before they leave your device and stay encrypted in our payment database.

Cookie Control Essential cookies handle login sessions and language preference. Analytics cookies track page views anonymously. You can disable analytics cookies in your browser and the lobby will still work; only your login session cookie is required.

Data Retention We keep account records and transaction logs while your account is active, plus the period required by financial compliance rules. When you request account closure we archive your data for that compliance window, then delete it permanently.

Your Access Rights You can request a copy of your data, ask us to correct errors, or delete your account at any time. Contact support with your registered number and we'll verify your identity before processing the request.

Privacy Policy FAQ

We collect your mobile number, chosen password, date of birth, and any identity documents you upload for withdrawal verification. Payment data like bKash or Nagad transaction IDs is stored to match deposits to your wallet.

We share transaction IDs and amounts with bKash, Nagad, Rocket and our payment gateway to process deposits and withdrawals. We do not sell your payment records or personal information to marketing companies or data brokers.

We archive closed accounts for the retention period required by financial record-keeping rules in eligible regions, then delete the data permanently. Active bet history and transaction logs remain accessible until that window expires.

Yes. Log in, go to account settings, and tap the export button under privacy controls. We'll email you a CSV file with your deposit log, withdrawal log and bet history within a few hours.

Open account settings, scroll to notifications, and turn off the marketing toggle. You'll still receive account security alerts and withdrawal confirmation messages, but no bonus announcements or game update emails.

We use session cookies for login, language preference cookies, and anonymous analytics cookies. You can block analytics cookies in your browser settings without breaking the lobby; only the session cookie is required to play.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNagad BetQuick InfoZbajee Glossary

Privacy Policy — What We Collect and How We Protect It

How to Contact Us About Your Data

Live Chat

Email Support

Account Settings

How We Keep Your Information Secure

Privacy Policy FAQ

01 What personal data does zbajee collect when I open an account?

02 Do you share my payment details with third parties?

03 How long do you keep my account data after I close my account?

04 Can I download a copy of my bet history and transaction records?

05 How do I stop receiving promotional messages from zbajee?

06 What cookies does zbajee use and can I block them?

Privacy Policy

Related pages

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